Last updated: October 17, 2026
We want your order to reach you quickly and safely. Here is everything you need to know about how we ship.
Order Processing
Orders are processed within 1 to 2 business days (Monday to Friday, excluding public holidays). You will receive an email confirmation once your order is placed and another once it has shipped.
Shipping Options and Delivery Times
- Standard Shipping: 4 to 7 business days.
- Express Shipping: 2 to 3 business days.
- International Shipping: 7 to 15 business days, depending on destination.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping option you choose. We regularly offer free standard shipping promotions, which will be shown at checkout when available.
Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package until it arrives.
Customs, Duties and Taxes
International orders may be subject to import duties, taxes or customs fees charged by the destination country. These charges are the responsibility of the customer.
Damaged or Lost Packages
If your order arrives damaged or does not arrive within the expected time frame, please contact us within 7 days of the expected delivery date and we will make it right.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer, but we will do our best to help.
Questions?
For any shipping questions, please contact us using the details listed in the footer of our website.