Privacy Policy

Last updated: October 17, 2026

At ARavenza, your privacy matters to us. This Privacy Policy explains what information we collect when you visit our website or place an order, how we use it, and the choices you have.

Information We Collect

• Information you give us: your name, email address, phone number, billing and shipping address when you place an order, create an account, contact us or subscribe to our newsletter.
• Order information: the products you purchase, order totals and delivery preferences.
• Automatically collected information: device and browser type, IP address, pages visited and cookies that help the site function and remember your cart.

How We Use Your Information

• To process, ship and deliver your orders and keep you updated about them.
• To respond to your questions and provide customer support.
• To send newsletters or offers, only if you have opted in. You can unsubscribe at any time.
• To improve our website, products and shopping experience.
• To prevent fraud and meet our legal obligations.

Cookies

We use essential cookies to keep your shopping cart and checkout working, and may use analytics cookies to understand how visitors use our site. You can control cookies through your browser settings; disabling essential cookies may prevent the cart and checkout from working.

Sharing Your Information

We never sell your personal information. We share it only with trusted partners who help us run our store, such as payment processors, shipping carriers and hosting providers, and only as needed to provide their services. We may also disclose information when required by law.

Data Security and Retention

We use reasonable technical and organisational measures to protect your information. We keep personal data only for as long as needed to fulfil your orders, provide support and meet legal, tax and accounting requirements.

Your Rights

Depending on where you live, you may have the right to access, correct, delete or export your personal data, and to object to or restrict certain processing. To make a request, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, please reach out using the contact details listed in the footer of our website.